- Track your orders
- Save your details for express checkout
- Join our loyalty points scheme and receive points and future discounts with every purchase
Terms and Conditions
Agreement
By using this Website, you agree to these Terms and Conditions, including our standard Terms and Conditions for the supply of Products and Services, Privacy Policy, Refund Policy, and any other referenced documents. This constitutes the full agreement between you and us.
Please read these Terms and Conditions carefully. By using the Website, you confirm that you have read, accepted, and agree to be bound by them. If you do not agree, please cease using the Website immediately.
Definitions
Acceptance
We reserve the right to modify these Terms and Conditions (including our Privacy Policy) at any time. Continued use of the Website implies your acceptance of any changes. If you plan to transact through the Website, you confirm you are at least 18 years old and have the authority to enter into this Agreement.
Compliance with Laws
You agree that your use of the Website will comply with all applicable laws and regulations, including EU Data Privacy Laws (GDPR) and New Zealand Privacy Act 1993.
Privacy Policy
We are committed to protecting your privacy in accordance with New Zealand Privacy Principles. We ensure that your personal information is accurate, up-to-date, and used only for the purposes stated in our Privacy Policy. We maintain security safeguards to protect your information.
Storing and Securing Your Information
Your information is securely stored and protected with SSL encryption during transactions. We only release information as authorized by you, required by law, or necessary to provide services. We do not share, sell, or lease your information to third parties except as detailed above.
Information We Collect
We collect personal information you provide when purchasing products or services, and tracking data to improve our Website and services. This includes IP addresses, browsing data, and referral information.
Information We Release
We release information only as authorized by you or as required for providing services. Personal information is not shared beyond necessary parties and will not be used for purposes beyond what you reasonably expect.
Other Data Protection Rights
You have rights to access, correct, update, or request deletion of your personal information. EEA residents may also object to processing, restrict processing, or request data portability. Consent can be withdrawn at any time without affecting prior processing. Complaints can be filed with data protection authorities.
Questions & Concerns
For privacy-related questions or concerns, use our contact form or email us:
Cookies
We use cookies and similar technologies to collect and store information on Website usage and email tracking. Cookies help recognize you on return visits and enhance Website functionality.
Mailing Lists
You may request removal from mailing lists. If there is no unsubscribe button, contact us directly.
Returns, Damaged, or Defective Products
Returns, damaged, or defective products are governed by our standard Terms and Conditions for the supply of Products and Services. Returns for change of mind or incorrect decisions are not accepted unless due to our error.
Shipping Terms and Policies
Order processing may take 1-3 working days, extending to 5 working days during sales. Shipping to PO Boxes is not available. Import taxes and charges are the receiver's responsibility. We are not liable for additional charges due to refused shipments or incorrect addresses.
Copyright and Trademarks
Website content, including trademarks, is owned by us or our licensors. Unauthorized use or distribution is prohibited. You agree to indemnify us against any claims resulting from non-compliance.
Advertisers and Linked Sites
Links to third-party sites or advertisers do not imply endorsement. We are not responsible for the content or practices of third-party sites. Accessing such sites is at your own risk.
Specifications and Information
Product specifications are provided in good faith. Colors may vary from actual products. Contact us if color accuracy is crucial.
On-Line Ordering
Product availability is not guaranteed. Orders are subject to confirmation and acceptance. Service orders depend on scheduling.
Continuous Service
We cannot guarantee continuous availability of the Website. Maintenance or upgrades may cause downtime. We are not liable for any resulting issues.
Termination of Use
We may terminate your access to the Website at our discretion. We have no liability for any losses resulting from termination.
Jurisdiction
This Website is governed by New Zealand law. Any claims must be filed in New Zealand, and legal proceedings will be conducted in English. We do not guarantee that products or services are suitable for use outside New Zealand.
Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Continued use of the Website implies acceptance of the updated terms.
General
Failure to enforce any term does not waive that provision. If any provision is invalid, the remaining terms will still apply. We are not liable for indirect or consequential losses beyond the fee for the services.
Message Boards and Feedback
Message Boards and Live Chat should not be used for commercial purposes. Feedback must be related to specific transactions and should not contain personal information or offensive content.
Force Majeure
Neither party is liable for default due to events beyond reasonable control, including natural disasters, war, or industrial action.
Contact Us
Testimonials
Youth Beauty - Vision & Mission
Meet the team
Visiting our Showroom
Gallery
Delivery & Returns
Terms of Trade